Our Services
We offer research, strategy and design in equal measure.
We ask a lot of questions. We get to the core of what your products and services could and should focus on. And then we get designing.
Service categories
01. Research, Reviews & Evaluations
User interviews, stakeholder interviews, focus groups, surveys, user testing, product and UX reviews and evaluations, benchmarking and market assessments, persona development, and ranked requirements are a few of the research types we offer.
02. Strategy
Experience strategies explore different approaches to product content and design and story board and journey map the possibilities. This type of strategy typically includes content modelling, journey maps and more.
03. Service Design
Service design is critical in translating the strategic vision into a best-in-class product, service or customer experience. Typical activities include process mapping, journey maps and flows, content architecture, wireframes, prototypes and detailed service design blueprints.
We’re all about customised Rapid Research Sprints
Why Rapid Research Sprints?
We’ve been talking to start-ups who want to include critical user and UX research in their planning cycles but money and time pressures are pushing research needs to the sidelines.
We now offer Rapid Research Sprints developed specifically for start-ups and customised to your specific product and team needs.
