Our Services

We offer research, strategy and design in equal measure.

We ask a lot of questions. We get to the core of what your products could and should focus on. And then we get designing.

Service categories

01. Research, Reviews & Evaluations

User interviews, stakeholder interviews, focus groups, surveys, user testing, product and UX reviews and evaluations, benchmarking and market assessments, persona development, and ranked requirements are a few of the research types we offer.

02. Experience & Content Strategy

Experience strategies explore different approaches to product content and design and story board and journey map the possibilities. This type of strategy typically includes content modelling, journey maps and more.

03. Experience & Content Design

Experience design (aka UX), which includes content design, translates the strategic vision into the product design including wireframes, prototypes and detailed UX blueprints.

Check out our new Rapid Research Sprints supporting start-ups

Why Rapid Research Sprints?

We’ve been talking to a lot of start-ups who want to include critical user and UX research across their product roadmaps. But money and time pressures are pushing their research needs to the sidelines. In our experience, UX research is foundational to the success for products and concepts at any stage of maturity.

We’re now offering Rapid Research Sprints developed specifically for the start-ups out there. A typical sprint package is 2 weeks with costs aligned to speed (i.e. a lot lower than you might think.)